We only supply products that have been rigorously tested and approved to all European and domestic standards. I bought mine at a trade show and was surprised by the effort needed to get the item back to its original state after use.

With over 30 years experience in the PPE and workwear industry, Online Safety Supplies should be your first choice to help protect yourself and your work force in all working environments and situations were a potential hazard is present. While still in the mall, I looked up the company selling this product and found too many complaints to count re: fraudulent practices.I will admit, the "reps" are well trained to not answer your question truthfully, but also not really lie.

Our products are reusable 1000’s of times, proving an economical solution for personal or commercial use. You can do it either way, but we would recommend that you put a towel in first, place your pads on top, fill with water from the tap (warm water will allow it to boil faster) if you have multiple pads in the pot, the small one’s will usually take 10mins from when water is boiling and 20mins for the larger ones. What is happening here is strange, but the process can be understood if you think about water freezing.Moreover, its usage depends on your pain severity level and how much heat your body can bear comfortably. Massage Therapy: This makes a wonderful alternative to traditional hot stones used in massage therapy. This may only translate to two to three cents, even if used the whole night, depending on your local energy rates. The thermal bead filling is palygorskite, a harmless and natural magnesium aluminium silicate mineral. We don’t share your credit card details with third-party sellers, and we don’t sell your information to others.

Right from the start, we were at a very cold trade show, tried the hand warmers to hopefully help warm us up. When placed in simmering water, the crystals will turn back into a gel, allowing the Lower Back Heat Pad Kit to be reused. As I wrote above, bought this lumbar pack (with sleeve) at Providence Place mall in Rhode Island a few days ago. She admitted to not telling us about the need to boil the product to “reset” it but said they could not issue a refund at this kiosk. At Living Heat Ltd we know working out what you need can be a daunting task so let us take the pressure off.Also, I was careful when boiling it to stir the neck pack around do it doesn't stick to the hot metal pot. Was told that the heat would last for over an hour and to rejuvenate it just place it in some "warm" water for a few minutes. To recharge: when you have the time – place a cloth on a bottom of a pan and fill it with tap water. They just conveniently left out "after boiling for 5-20 minutes"(depending on which pad you're boiling. I seriously hope this stuff isn’t toxic as you claim, cause I’m seriously scared it might damage my skin.