If you fail to comply with this obligation, we may have a right of action against you for compensation.

We will process the refund due to you as soon as possible and, in any case within thirty (30) days of the day we confirm via e-mail that you are entitled to a refund for defective goods.If a refund or reimbursement is payable to you, we will transfer the money using the same method originally used by you to pay for your purchase.

We're always happy to answer any questions or queries you might have, please get in touch using one of the methods below.For further information about your statutory rights, contact your local authority Trading Standards department or consumer advice centre (for example the Citizen's Advice Bureau if you are in the UK). They are from opposites sides of the track - but when their two worlds collide, nothing will ever be the same again. Animal lover, music addict, TV junkie, Chloe loves spending time with her family and is a passionate advocate for mental health awareness. Finance is provided by PayPal Credit (a trading name of PayPal UK Ltd, Whittaker House, Whittaker Avenue, Richmond-Upon-Thames, Surrey, United Kingdom, TW9 1EH).